Datos asociados con: Transformación digital de los gobiernos brasileños: Satisfacción de los ciudadanos con los servicios públicos digitales

By Innovation in Citizen Services Division (VPS/IFD/ICS)

Dataset related to the publication "Transformacao Digital dos Governos Brasileiros Satisfacao dos Cidados com os Serviços Públicos Digitais". The document summarizes the results of a new citizen satisfaction survey on digital public services in Brazil. It shows that the Brazilian population is connected and considers itself well adapted to the digital world, even with foreseeable inequalities of age, level of formal education and income. It aimed to collect information about the adaptation of citizens to the digital world, their level of perceived connectivity and internet use and their assessment of the quality of digital services in the public sector (focusing on the state level, but also with questions about the federal and municipal levels) and the private sector, among other topics.

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Metadata & use

Identificador https://doi.org/10.60966/jud8i0n4
Licencia Creative Commons Attribution 4.0 International
Relación
Citación

Lafuente, Mariano;Leite, Rafael;Porrúa, Miguel;Valenti, Pablo, 2022, Data associated with: Digital Transformation of Brazilian Governments: Citizen Satisfaction with Digital Public Services, IDB Open Data, https://doi.org/10.60966/jud8i0n4

Issued date 2022-11-08
Modified date 2025-04-10
Etiquetas/Palabras Clave Brazil · Citizen Satisfaction · Connectivity · Digital Governance · Digital Government · Digital Transformation · Innovation · Public Services · States
Idioma Portuguese
Cobertura Temporal 2020-2020
Cobertura Geográfica
Brazil
Cobertura Regional América Latina y el Caribe
Publicador
Inter-American Development Bank
Autor
Lafuente, Mariano
Leite, Rafael
Porrúa, Miguel
Valenti, Pablo
Inter-American Development Bank
Tipo de Recolección de Datos Datos de Encuesta
Tipo Estadístico Datos de Corte Transversal
Estructura de los Datos Datos Estructurados
Notas de datos

National quantitative survey with application of a structured questionnaire with a representative portion of the population selected by sampling through the method of probability proportional to size. More details in the methodology file.

Dataset files

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